Privacy Policy

Last updated October 2026

This policy explains what information Rio Valley Insulation collects through this website, how it is used and shared, and the choices you have. By using the site or sending a request, you agree to the practices described here.

What this site does

This website helps homeowners and businesses in the Rio Grande Valley request insulation estimates. When you send a request, it is passed to the insulation contractor who serves your area so they can contact you, schedule an inspection and give you an estimate.

Information you give us

When you fill out the estimate form or contact us, we collect what you choose to provide, which may include:

• Your name, phone number and email address
• Your street address, city or ZIP code
• Details about your property and the work you are interested in
• Any message or notes you write
• An optional photo, such as a picture of your attic or building

Please do not include sensitive personal information, such as financial or government ID numbers, in the form or in photos.

Information collected automatically

Like most websites, this site and the services it uses collect some technical information when you visit, such as your browser type, device type, pages viewed, the page that referred you, approximate location based on your IP address, and the date and time of your visit.

Cookies and analytics

We use Google Analytics, connected through the Site Kit plugin by Google, to understand how visitors use the site so we can improve it. Google Analytics uses cookies and similar technology to collect usage information, which Google processes under its own privacy policy. You can learn more at How Google uses information from sites that use its services, and you can opt out with the Google Analytics opt out browser add on.

The site may also use cookies needed for basic features, such as form security and spam protection. You can block or delete cookies in your browser settings. Some parts of the site may not work as expected if you do.

How we use your information

• To respond to your request and arrange an inspection and estimate
• To contact you by phone, text or email about your request
• To review photos you send so the contractor can prepare for the visit
• To keep the site secure and prevent spam and abuse
• To understand site traffic and improve the site
• To meet legal obligations

How your information is shared

We share the details you submit, including any photo, with the insulation contractor who serves your area so they can handle your request. That contractor uses your information to contact you and provide the service you asked about.

We may also share information with service providers that help run the site, such as hosting, email delivery and analytics, only as needed for them to do that work. We may disclose information if required by law or to protect our rights or the safety of others. We do not sell your personal information.

How long we keep it

We keep request information for as long as needed to respond to you and for ordinary business records, and then delete it or keep it in a form that no longer identifies you. Analytics data is kept according to the retention settings in Google Analytics.

Your choices

• You can ask what personal information we hold about you.
• You can ask us to correct or delete it, subject to any records we must keep by law.
• You can ask us to stop contacting you at any time.
• You can block cookies in your browser or use the Google Analytics opt out add on.

Security

We use reasonable measures to protect the information you send, but no website or online transmission is completely secure.

Children

This site is meant for adults arranging work on a home or business. We do not knowingly collect information from children under 13.

Links to other sites

This site may link to other websites. Their privacy practices are their own, and we encourage you to read their policies.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.

Contact

For questions about this policy or to make a request about your information, please reach us through the contact page. We can help in English or Spanish.